1. Scope
This policy covers the MolScout website and inquiries sent to its published contact address. References to “we” and “our” mean the MolScout team operating this website.
Customer deployments, research collaborations, and access to proprietary datasets are subject to their separate agreements and privacy arrangements.
2. Information we receive
If you email us, we receive your email address, your message, and any name, organization, or other details you include. Contact links open your email application; opening a link does not send a message.
Website delivery may involve technical information such as your IP address, browser information, requested pages, and request times being processed by hosting providers.
If you accept website analytics, Google Analytics processes information about page visits, traffic sources, approximate location, and browser and device characteristics. Connection information, including your IP address, is transmitted to Google when its analytics service is used.
Please do not send patient records, sensitive personal information, or confidential research data through an initial inquiry.
3. How information is used
We use inquiry information to answer questions and discuss research, benchmarks, partnerships, or business opportunities. Technical information may support website delivery, troubleshooting, and protection against misuse.
With your consent, we use website analytics to understand visitor numbers, viewed pages, and traffic sources. The website does not enable Google advertising personalization or Google Signals.
Where data protection law requires a legal basis, these purposes may rely on legitimate interests, steps you request before a contract, or legal obligations. Where consent is required, it must be obtained separately; visiting the website does not provide consent for unrelated marketing.
4. Cookies and external services
The Google Analytics library is downloaded when a page opens, which discloses connection information, including your IP address, to Google. Analytics events and analytics cookies remain disabled until you accept optional cookies. A saved decision to decline keeps collection disabled on subsequent pages.
The necessary first-party cookie molscout_consent stores your analytics choice and the time of that choice for 180 days, so you do not need to choose on every page. Deleting this cookie or all cookies for this website clears that choice; we ask again on the next page load. If cookies are blocked, your choice applies to the current page only. Local storage is used only for a temporary notification to other open tabs and cannot restore a deleted consent cookie.
If you accept, Google Analytics may set the first-party cookies _ga and _ga_GRX93V1355 to distinguish visitors and sessions. Their expiration is configured to 180 days and can be renewed during visits when analytics is allowed. You can reject optional cookies later by opening Cookie Settings on our Cookies Policy page; this stops collection and removes these cookies from this website.
Fonts load from Google Fonts. These requests disclose connection information, including your IP address, to Google. See Google’s Privacy Policy.
External company links and your email provider have their own privacy practices. Review their policies when using those services.
5. Disclosure and international processing
Hosting and email providers may process information to deliver the website and correspondence. Google processes analytics information when you consent to analytics. Information may also be disclosed when legally required or necessary to address abuse or protect legal rights.
Service providers may operate outside your country. Applicable data protection requirements govern any international transfer of personal information.
6. Retention and security
We retain inquiry records only as long as needed for the conversation, related business records, or applicable legal requirements. Retention depends on the purpose and nature of the information.
No internet connection or email service offers absolute security. Use an agreed secure channel for confidential material.
7. Your choices and rights
You can accept or reject optional cookies and change your choice at any time using Cookie Settings on our Cookies Policy page. Declining does not prevent you from using the website. Withdrawing consent stops future analytics collection; it does not automatically delete information already sent to Google.
Depending on applicable law, you may request access, correction, deletion, restriction, or a portable copy of your personal information. You may also be entitled to object to processing, withdraw consent, or complain to a data protection authority.
Send requests to support@molscout.com. We may need information to verify your identity. Legal obligations may limit some requests.
8. Updates and contact
Changes will appear on this page with a revised date. For questions about this policy, contact support@molscout.com.
See also our Terms of Service.